Our Terms & Conditions of Rental
1 General
Owners means Graham and Elizabeth Waugh. The applicants means clients applying to rent the property. Booking Form means the booking form specified by the owners to be used by all applicants.
2 Reservations
Applicants can reserve the property over the telephone but the owners accept no responsibility whatsoever for such reservations. No contract exists between them and the owners unless the owners have received, within seven days, the official booking form and the relevant payment in accordance with and subject to the provisions of conditions 3.
3 Booking Procedure
PLEASE NOTE THAT ALL ONLINE BOOKINGS ARE PROVISIONAL UNTIL CONFIRMED IN WRITING. Booking may only be accepted if made in writing on an Assynt House official booking form when all questions have been answered satisfactorily. For bookings made more than 8 weeks prior to the arrival date a deposit of 50% of the total rental price must be delivered with a completed booking form. If a booking is made less than 8 weeks before the arrival date the full rental price together with any additional charges must be tendered at the time of delivery of the booking form. In the event that the owners do not accept an applicants offer all moneys paid by way of deposit will be refunded immediately.
4 Final Payment
The balance and any additional charges are due 8 weeks before the arrival date. A cautionary deposit of £500 is due with the final payment (see condition 10). Non payment by the due date will be treated as a cancellation and the owner may re-let the property without reference to the applicant who remain liable for payment of the full amount on the same basis as in the event
of a cancellation (see condition 5).
5 Cancellation
ALL APPLICANTS ARE ADVISED TO TAKE OUT PERSONAL CANCELLATION INSURANCE. Any request to cancel a booking must be sent in writing to the owners. Whilst the applicant remains liable for the final payment by the due
date as shown on the booking form the owners will offer the property for let and will use whatever means they consider reasonable to re-let the property for the period booked The owner will endeavour to re-let the property in the event
of a cancellation, if however the owner is unsuccessful in re-letting the cancellation charges will be made as follows:
Period notice Charge of cancellation:
More than 8 weeks 50% of full rental
8 weeks or less 100% of full rental
6 Price Changes
The owners reserve the right to amend the prices quoted in the brochure, tariff form or website due to errors, omissions or changes in the VAT rate.
7 Methods of payment
Payment may be made by Bank Transfer, Credit or Debit Card, Paypal or by Cheque payable to ‘Assynt House’ in (£) Sterling only.
8 Authority to sign
The applicant acknowledges that He/She/They are authorised to sign the booking form and terms and conditions form on behalf of all persons who will occupy the property and that those persons are aware of the terms and conditions of booking. Each member of the party must be listed on the booking form with their full name and any known allergies.
9 Risk
The Owners shall not be liable for any damage or injury caused the applicant or any guests in respect of the property or any amenity provided by the owner or for any loss or damage to their personal belongings howsoever arising.
10 Cautionary Deposit
Applicants are required to lodge a cautionary deposit of £500 with the final payment. This sum will be held to cover any losses, damage and additional cleaning charges that may arise if the property is left in an unsatisfactory condition. Charges for extra services may be deducted from this. The deposit less any deductions will be refunded within fourteen days after the departure date.
11 Duration and times of lettings
Letting commences at 16:00hrs on the arrival date and ends at 10:00hrs on the date of departure unless otherwise agreed.
12 Non-Availability of property
If for any reason beyond the control of the owners of the property is not available on the date booked (owing to fire damage for example) or the property is unsuitable for letting, all rent and charges paid in advance by the applicants will be refunded in full but the applicant will have no further claim against the owners.
13 Discrepancies
In the event of any discrepancy between these conditions and any other contents of the brochure, these conditions shall prevail.
14 Additional Charges
It is the policy of Assynt House that any additional extras incurred over and above the pre-payment are to be settled on departure. There may be some late bills which may not have been charged to the account prior to being presented for payment and these will be forwarded for settlement after the event. In the event of any unpaid extras, the lead name/organiser will be held liable for their settlement.
15 Miscellaneous
(a) The lead name/Organiser shall be responsible for the orderly conduct of guests during their stay. Consideration must always be shown to Assynt House’s property. Offensive or illegal behaviour will not be tolerated. Failure to comply with this request will result in individuals or the entire party being asked to leave the premises. No refund will be made and there may be an additional charge for repairs and/or compensation.
(b) Where facilities or activities are booked with third parties on the applicants behalf, the owners will not be liable to make any refund should the guests fail or refuse to use them, for whatever reason, and full payment must be made. Where facilities or activities are booked with third parties on the applicants behalf, the owners do so in good faith but will not be held liable should the standard of those services prove insufficient nor for the acts or omissions of such third parties.
(c) If any items are delivered to Assynt House before the
applicants stay prior arrangements must be made with the owners and the person making the delivery. The owners will use their best endeavours for the safe-keeping of such items and can only accept responsibility if a full inspection of the goods is made at the time of delivery. Any equipment or personal effects brought into Assynt House by the applicant or guests remain at their own risk and the owners will not be liable in the event of any loss, theft or damage.
(d) The rental price of Assynt House is for the exclusive use of the house regardless of the number of people staying.
(e) Scotland operates a non-smoking policy in enclosed public places. Assynt House is a non-smoking property and smoking is only permitted outside of the property.
(f) We welcome well-behaved dogs only by prior arrangement and strictly only OUTSIDE the property.
(g) Assynt House has three floors. Due to the age of the building we regrettably have no wheelchair access and young children
must be supervised at all times.
(h) All sports persons must have third party insurance against
sporting accidents.
Although every effort is made to ensure the accuracy of the information contained in our website and brochures at the time of printing, the owners cannot accept responsibility for any errors or omission and reserves the right to vary, amend, or cancel any of the arrangements featured should such alterations be necessary.